Why Buy from Us?
We Ship it Quick & Ship it Cheap
- Free Federal Express Ground shipping on most orders! No gimmicks. (details)
- Order by 4:00, out the door - or a 4% refund you'll score. Orders submitted by 4:00 PM EST ship that same day. If you submit your order by 4 and it doesn't ship the same day, you get a 4% discount.* (details)
Lifetime, Hassle-Free Returns
- Return your new, unused item whenever you want and get a full refund. No restocking fees, no nonsense, no time limit. (details)
- With Return Shipping Insurance, returning an item costs you $0 later and FedEx will even come to you. It's the perfect solution for a not-sure-about-it gift. Plus, take 10% off your next purchase if you don't use your Return Shipping Insurance. (details)
Real Low Prices on the Real Deal
- We are an authorized dealer for all of our items. This means you enjoy new stock, the latest models, and full backing by the manufacturer for warranty and product support. Accept no imitations.
- If you find it cheaper, we'll try to match the price! (details)
Expert Customer Service with Real Experts
- Talk with manufacturer-trained shopping assistants ready to go above and beyond to help you. No automated maze – just real people with honest opinions. (details)
- Call, web chat, or e-mail. Over 95% of calls are answered in 30 seconds or less. Weekday e-mail responses come in mere hours, not days.
Honesty & Integrity
- Real customer reviews plus honest staff product descriptions.
- FAQs based on customer feedback.
Here is how the 4% more works:
*If your order is submitted before 4:00 pm EST, does not ship that day, and we're at fault, we'll refund 4% off the product total upon your request.
Exceptions to this offer include:
- Address verification: We will contact you by phone or e-mail on the day of your order except weekends or holidays.
- Credit Card Verification: We will contact you by phone or e-mail you on the day of your order except weekends or holidays.
- Item Availability: Out of stock items are labeled as such on their individual product page.
- Weekends & Holidays: On days when Federal Express does not pick up orders, your order ships the next business day.
- Acts of Nature: Being located in Michigan, severe storms, though rare, occasionally put a kink in shipping.